- Blue Star Coffee prides itself on excellent customer service since its foundation in 1997.
- We are focused on customer service and offer a level of support you don’t normally find at an E-Commerce store.
- You can leave a review below👇 (or on the product page using the search bar above 👆)
- Should you have any support questions - get in touch through our Contact Us Page - we’re here to help.
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Tony Del
Canada
Great selection and pricing way better than shipping from US and paying exchange great selection as well I repair Saeco espresso machines and will use your store for supplies thank you.
Paulo P. Portugal 30 March 2024
First order, great support!!!
I placed my first order here at March to start my coffee experience. I bought a 51mm bottomless portafilter and a puck screen. I expected the portafilter basket to hold, as advertised, 14/16 grams.
Every time I tried to grind 14g, with various types of coffee/density, It only fit 12g in the basket. I was surprised. I measured the basket included and saw that it was shorter, not double. I reported the situation, even with photos. Customer support apologized for the situation, corrected the information on the website and offered to send me the proper double baskets, which I received. Impeccable service. A guaranteed customer for the future. *****
Shay New Zealand 3 Apr 2024
Very Happy
Wow, cannot believe I came across this site. Very sceptical as, a) parts were available, and B) price was super reasonable. I'm in Nelson, NZ so did take about 12days to go from international departure, through customs and onto our local freight company. Still under 3 weeks from order date.
Extremely happy to recommend.
Very Happy
Very happy with the products and service. Even if I chose untracked delivery, the parcel arrived quickly. The website offers a huge variety of products at excellent prices. Will definitely be ordering again. 5/5.
Peter VintnerItaly 31 July 2024
Prompt, efficient, professional service
Firstly, excellent service.
Tiny order (2 hose clips), dated 27th July. Package received in Italy on 31st July. Also...Easy website to navigate. Clear prices.Realistic, reasonable (not extortionate) postal/carriage costs.
Derrick Stasiuk Canada 31 March 2024
Great Customer Service!
I recently purchased some wooden knobs for my Expobar. My error - purchased the wrong size - 7mm x 7mm (needed 6mm x 6mm). Blue Star shipped the replacements for me before receiving the wrong ones back, and didn't even charge me the additional shipping! Spectacular support - above and beyond... Thanks again!
Ruaidhri Maxwell Ireland 1 March 2024
All your coffeeachine needs
To be honest, I was mega dubious of these guys. The group gasket on my delonghi dedica had gone and I was searching around for a replacement. Not that I search for stuff much but my inner sceptic thought, "How do they have all the parts I need and at a decent rate?!" It turns out I was not the subject of a social engineering scam, they are in fact legit and just a great website with great rates, grrat delivery and hassle free shopping for all your coffee machine needs. Coffee machine is now working again. Thanks!
Rob Holt UK 22 Feb 2024
Fast delivery with no problems…
Fast delivery with no problems whatsoever. The 3 way solenoid I ordered has fixed the issue with my sage barista express which has no water coming through the group. What the steel elbow sorted the leak I had and is much better than the plastic one which is very hard to find in stock anywhere.
Very happy to use these guys again.
sabs feigler Denmark 11 Feb 2024
Amazing service
Wrote to customer service and got a reply within hours same day on a Sunday, with correct information that solved my problem. Amzing service. Very knowledgeable team.
BrooklynMac USA 1 May 2024
Good honest service
I was sourcing parts to fix a Gaggia Classic, nobody in the U.S.ofA puts together a kit of parts that are pretty much consumables like o-rings and gaskets in a package that makes sense. Blue Star does that, but more importantly I chatted with Gerald who guided me through what I should replace. Good honest service

Arthur van Vliet
Malaysia
Excellent service! I will be a returning customer!

Eric-Munich
Germany
I am a satisfied customer and will definitely order from you again in the future.

Ricardo Rivera
Puerto Rico
I'm very happy with my last order!

N Bales
Greece
Although the part I've ordered was anavailable by that time, my order was executed, dispatched and arrived in good time... So,I give 5 stars for the excelent service!

Peter Arnbold
USA
Excellent service as usual

Kelvin Lin
UK
Just got my stuff recently, just be happy to find such good coffee website to buy,

Katarzyna
Russia
Full of professionalism and integrity. Great approach to the customer. We are pleased with the service and fully satisfied with the product

Sam Dunkerton
UK
My go to site for anything for the Ascaso. Great service and delivery.

F. Lawrence
USA
Wonderful service, wonderful prices and, especially for me as located outside the EU, wonderful, fair, accurate international postage. Will order additional products soon!!

Wilfredo Santiago
Germany
Great service; great prices. Placing another order. I highly recommend.

Colin Wilde
UK
What a terrific company to deal with order delivered very quickly, minor problem deal with immediately. Would recommend to any one. Thank you very much. Five stars+

Marco Morgandi
Egypt
I tried Caffe del Caravaggio, and I have to say that it is one of the best coffee I have ever tasted!!! Really excellent quality and easy to use system.

Federica Rota
Brazil
I have tried several coffee pods from caffe del Caravaggo and I really loved the Guatemala Antigua Pastores with its chocolate taste. I really suggest this coffee to anyone that loves a real italian espresso.

fred jones
UK
First class transaction. great low prices ,quality items and first class delivery .

Peter
Ireland
Priced around, bluestar, is the cheapest by far !!!

Lars Dons
Germany

Eliot
UK
I've always gone to bluestar for Ascaso spare parts and other bits and pieces - incredibly fast delivery and very friendly service, they also give great and friendly advice. Top people.

Sujin
Korea
I have contacted blustarcoffee, as I guessed that the package I ordered few weeks ago have some problem. They said that my order may have gone missing. and then immediately send again!!. Now I received.!! I thank you for handling the process in such a prompt manner.

David
Ireland
Great website and customer friendly. I ordered the Ascaso gasket kit and very prompt delivery.

Alastair
Australia
My order sent promptly and carefully packed all the way from Ireland to Australia. This company has set the bar very high indeed for service. Well Done.

Aisling
UK
So glad I found this place. Really well priced, excellent selection and right here in Ireland! Very quick delivery. Ordered on Friday of a bank holiday weekend and received the order on the Tuesday! WOW!

Tzahi
Israel
Superb Service , Ordered Wrong Gasket by mistake - Got the right one with no extra charge. Highly recommended

Ferdinand
Germany
Very good Service, immediate answers on my questions; refound process for one item ran perfect; Prices for spare parts realistic;

The Nook
Ireland
Very happy with product, delivery very efficient and very good customer service.

Alison Salt
Ireland
Great help and advice with my Ascaso Dream. I've just had a blind filter and new temp gauge delivered. Instructions so helpful I replaced the gauge myself - saved loads on expensive servicing. Did the first backflush on the machine, worked a treat!! Gerald is knowledgable and very helpful.

Daniel
USA
Simply excellent. Thanks so much!

Roman
USA
One order received, second's ready to ship! You guys rock! I can fear no more that something inside my Ascaso Dream will brake over time - you provide just every little bit, separately.

Steve Butler
Ireland
Fast & reliable service with great prices!

J.Hill
Ireland
A small problem with a Gaggia gasket was efficiently, and very courteously, with advise and good humour. First class.

Oueslati
France
Ordered from Lille France fast delivery and perfect packaging with clear instructions for gasket joints replacement on Ascaso machine. Very professional !

Paul
Spain
Efficient and reliable,has exemplary customer service,yet very sppedy delivery to continental EU

don cody
Ireland
18 hours from order to delivery in Naas,very impressive,everthinh as requested

neil kedward
Ireland
Great service.Ordered tuesday 10am, received package wednesday 8am.

Whistle stop chippy
Ireland
Very happy with the items i ordered. Keep me up to date with with the progress. Good value and quality.

ATLAS ELEKTRONIK
UK
Excellent service. Really impressed with the web site and ordering process. The gentleman I spoke to was very helpful.

Angela O' Neill
Ireland
Exactly what it says on the tin!!

Kathryn Tatham
Canada
I was so pleased with the exceptional service that was efficient and speedy. The price point was excellent and even with postage from Ireland to Canada it worked out cheaper than buying the same parts in Canada! I would highly recommend this company and will be using you again.

Whistle stop chippy
Ireland
Ordered cup and lids from blue star coffee. Great service. Kept me up to date with the delivery. Very helpful. Very easy to order and place items that is requested. Would recommend this company to other catering firms. Extremely very happy with blue star coffee.

Roger
Greece
Great prices, quick delivery and a very comprehensive set of instructions of how to fit the replacement parts. Very impressed

Jim Robins
Germany
I have ordered from Bluestar twice. Both times, merchandise price and quality were very good. Speed of shipping (to Germany) also deserves note. For the items Blue Star sells, they are fully competitive with any of the German online retailers.

J Broderick
Ireland
I used Blue Star Coffee to get parts for my Gaggia Classic. The parts were well priced compared to other sites, the web site was very easy to use and once I had made the order the parts were delivered to me the next day. A great service!

Paul Johnson
UK
Parts delivered with fitting/service instructions. I now have a fully serviced/working coffee machine

Oscar
Ireland
I have placed about 5 or 6 orders now with Bluestarcoffee and their service has been exceptional. I had one minor issue and they fixed it easily and quickly. Prices are great with a terrific selection of components and growing. Would absolutely recommend.

P Masters
UK
Excellent service, good communication, well packed and promptly dispatched. Very good price for the item too.

Efstratios Lazaridis
Czech Republic
My order arrived today normally. Despite the problem with first order that have been lost. I want to take a moment and thank you for your excellent service. Ill definitely order again form you. Have a nice day.

Paul
France
Ordered spares on Monday, notified of dispatch a couple of hours later and received in France on Thursday morning.Excellent service

Susan
Ireland
Super efficient service. Highly recommend this company.

Oliver
Ireland
Bought the naked portafilter for my Astoria and some other stuff. Quick delivery (as soon as it got on stock) and very nice quality products. The naked portafilter really looks cool, has a lovely handfeel when using, and is so much easier to clean than the original portafilter...

Nikkos
Greece
Excellent service, very good product line, and an impeccable overall experience.

Poca
Spain
Excellent...

Kevin
USA
I ordered some Ascaso parts and they were shipped reasonably quickly overseas. However, the box the parts showed up in was badly damaged. One of the items, a bottomless portafilter, was damaged as well. I emailed the folks at Blue Star about this, and they promptly issued me a partial refund for the damage, all within 48 hours. They were understanding and courteous, and made sure that I was taken care of. Thanks Blue Star!

Peter
USA
Simple procedure to order online, excellent follow-thru/Customer Service to track delivery activity and we received merchandise in NYC in a matter of days! Many thanks and will surely order again!

Andrejs
Holland
Matches well IMS 58mm basket, not leaving untamped coffee near wall. This is the case when small increment makes big difference.

C. Ellis
USA
Every time I have ordered from them my packages have arrived early and in excellent condition. Customer services is quick and responsive. Wonderful company.

Klaus Wirper
Australia
Gudday! Yours is the best shopping website I've come across. Delivery incredibly fast. - Greetings from Downunder -

Lukas
Belgium
Just came across BlueStarCoffee by searching for spare parts for my coffee machine. In the end, i ordered few other pieces after my 1. Order was placed. The costumer service added these things very fast, to they sent my just only one package. That was quite amazing, how fast (sunday/weekend) they guys made this happen. The quality of the ordered parts seems to be high. The manuals are very helpful for repairing the own machine. I also got an upgrade kit - now a new area of coffee tasting begun. Its such a huge different to before! Thx for everything. I can highly recommend BlueStarCoffee!

Bobby T
Canada
The Ascaso 57mm precision Competition Filter really us amazing. My shots have improved significantly and there's no more sediment. A definite upgrade from the stock filter that came with my Lelit. And perfect customer service and delivery. Thanks!

CW
Singapore
The service from Bluestar Coffee is amazing. They sent me a wrong item by mistake, but were very fast in re-sending the correct item without any fuss. They even offered to bring in a spare part for my grinder without taking a deposit. Can't say good enough things about their customer service. 5 stars!

Paul, Nottingham
UK
Used advice on this site to discover I needed a new solenoid. Part was cheaper than competitors and delivered within a week. Machine now running like a dream - much-improved!

Jose G. Riol
Spain
Very fast and easy and helping with a small trouble. I'll repeat with this company! *****

Krasimir Dyulgerov
Bulgaria
Very good service!!!!Extremely quality products!!!

Terrys Cycles
UK
Superb quality Knock box at a great price and speedy delivery. I will definitely recommend and use again.

Stein
Germany
For ASCASO Dream I needed some specific spare parts. It was easy to select and order them (Sunday), delivery on following Friday! Thank's a lot!

Michel Ouellet
Canada
It was easy to navigate their web page and with help from the chat line was able to find all parts needed for my ascaso espresso machine. It was much easier than dealing with espresso shops here in ottawa. Plus chat line was able to resolve issues I had with installations. Also cheaper to ship from Ireland then from Toronto. Will definitely be back when I need more parts.

Rick
USA
Great website and very fast shipping. One of the items I ordered was incorrect (my fault) but I immediately received a response to my email with directions for a return. Blue Star is a great company with wonderful service!

João
Portugal
Very professional service, excellent catalogue of products. For a Gaggia coffee machine owner this is a reference shop to get spares to keep the machine in good shape.

Assi
Israel
Great prices, good communication with the seller , I will definitely buy again at bluestar

Suzanne
UK
We have used Bluestar Coffee a few times for coffee accessories, they have a good range & price. Through no fault on any part I had an issue with an item ordered, customer service was brilliant & was dealt with as good as I could have expected.

Kevin Moran
Ireland
First time customer, very pleased with the competitive price of the products I purchased and the quick dispatch. I'll certainly be buying from Blue Star again.

Benno Kocher
Switzerland
fair price, easy to handle website, no VAT outside EU, good service

Richard R
France
Delivered as fast as expected with fragile products protected accordingly. Will order again without hesitation.

Nikola Alokin
Croatia
Many Thanks! I have ordered Iberital micrometric grinder adjuster so I could modify my Nemolux Lux grinder. The part was send and arrived quickly here in Croatia(EU). Best price for parts and shipping I could find around Europe. Nikola

David Lamkin
UK
My order was processed speedily and arrived in good condition. The wrong tracking number was supplied in my confirmation email, but the online support chat was efficient in providing me with the correct one. Fortunately Brexit doesn't seem to have broken deliveries to the UK!

Minas G.
Greece
Second time customer. Fast shipping. Goods as described and well packaged. Excellent service! Well done, Blue Star Coffee!

Thomas HR
Denmark
Very easy and fast. I received the goods after 10 days. impressive when I ordered the shipment to Denmark. this is not the last time I order from you

Brian Whyte
Ireland
Excellent service, very quick turnaround of orders and a really great selection of stock

Edina
Malaysia
I ordered a basket and tamper for my La Pavoni Lever (before 2000). I was so surprised at the speed that it arrived. Ordered on the 11 Aug and arrived on 17 Aug. The whole process was seamless - I will definitely return for my other coffee needs.

Jack
USA
Blue Star continues to impress! This is my 3rd time ordering with them and each time they ship quickly to the US, delivering exactly what they promised. This time, there was a hiccup with USPS and the item was sent back to Blue Star. I thought I would never see it, but was contacted immediately to make sure I received my order and it arrived within the next week. I will continue to order from Blue Star for their great prices and excellent customer service.

Phil Conway
UK
Had my sage barista pro 1yr and love it.My ims basket and shower screen have taken it to another level.Only took 3days to arrive using cheapest postage. Excellent service.

Shelly
Australia
Ordered first time from Melbourne, arrived before time. Great prices, awesome service

Craig
Australia
Considering I'm in Australia the service is awesome. Very quick processing and sending, on my bookmarks list for next time

Stephen
Ireland
Eureka Specialta arrived this morning. Very happy with the machine - I did a lot of research on the type of grinder I wanted and the price - Blu Star were as competitive as I could find on price and service was excellent. Stephen - Cashel Co Tipp.