30 DAY Money back Guarantee  

We want you to be happy so you will return to us in the future .
If any product, for any reason, does not meet your expectations, you may return it for a complete refund within 30 days of placing your order. 

• Products returned will be at your expense: Once received, we will issue you a refund in the form of your original payment, less the original shipping fee. A refund email will be issued and it may take a number of days before credit company will credit your card. 
• All items must be unused, in original packaging and in the same condition that you received it. If used or not in orignal condition, there will be a 15% restocking fee .

 Returns Procedure

• For unwanted items: Simply print out the returns form below and include with goods being returned.   

• For Damaged Items:     Contact: customerservice@bluestarcoffee.eu 

⚠️ If returning goods outside EU - ensure goods are marked Gift or No Value.

( Otherwise you will be liable for any customs or tax's imposed by EU )

• When we receive the parcel it will be examined, and a refund will be issued, for any unused and undamaged items that are suitable for resale.
• Insure goods are in original packaging and packed well to avoid damage.
• Returned shoud include tracking in case they are lost or delayed

Click image to print returns form