- Blue Star Coffee prides itself on excellent customer service since its foundation in 1997.
- We are focused on customer service and offer a level of support you don’t normally find at an E-Commerce store.
- You can leave a review below👇 (or on the product page using the search bar above 👆)
- Should you have any support questions - get in touch through our Contact Us Page - we’re here to help.
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I ordered a flow-control mechanism for my espresso machine and a bag of Agust coffee from Blue-Star. I got a great price and a week later the package arrived safely to my door in Japan. Flawless.
Roberto Wagner De Barros
I had a minor problem with one item, they solve the issue so quick and they were super friendly! cant complain at all! costumer service is sharp! plus website has amazing prices if you compare to other webshops!
In my order there were (unfortunately) a part that didn’t work, but a short dialog with their excellent costumer support, they send me a replacement. I can not say anything else than: Fast delivery, wide range of choice and a well working costumer support.
Really great advice and they stock most items that you will need to work on your own coffee machine, I never thought about doing a full service myself until I spoke to these guys and ordered all I needed to get my Rocket back to 100%, nice quick shipping and good comms too.
First class professionals, anything you need to know about coffee these are the guys. fast despatch, top brands etc ..Thanks again
I was very satisfied with my purchase at this company. Very helpful support , polite staff , quck delivery. Highly reccomend to everybody.
I am so pleased to have found this wonderful site. It has exactly what I was searching for,the gasket kit+ This is an easy 5 stars for : product, delivery and service.
Arthur van Vliet
Excellent service! I will be a returning customer!
I am a satisfied customer and will definitely order from you again in the future.
I'm very happy with my last order!
Although the part I've ordered was anavailable by that time, my order was executed, dispatched and arrived in good time... So,I give 5 stars for the excelent service!
Excellent service as usual
Just got my stuff recently, just be happy to find such good coffee website to buy,
Full of professionalism and integrity. Great approach to the customer. We are pleased with the service and fully satisfied with the product
My go to site for anything for the Ascaso. Great service and delivery.
Wonderful service, wonderful prices and, especially for me as located outside the EU, wonderful, fair, accurate international postage. Will order additional products soon!!
Great service; great prices. Placing another order. I highly recommend.
What a terrific company to deal with order delivered very quickly, minor problem deal with immediately. Would recommend to any one. Thank you very much. Five stars+
I tried Caffe del Caravaggio, and I have to say that it is one of the best coffee I have ever tasted!!! Really excellent quality and easy to use system.
I have tried several coffee pods from caffe del Caravaggo and I really loved the Guatemala Antigua Pastores with its chocolate taste. I really suggest this coffee to anyone that loves a real italian espresso.
First class transaction. great low prices ,quality items and first class delivery .
Priced around, bluestar, is the cheapest by far !!!
I've always gone to bluestar for Ascaso spare parts and other bits and pieces - incredibly fast delivery and very friendly service, they also give great and friendly advice. Top people.
I have contacted blustarcoffee, as I guessed that the package I ordered few weeks ago have some problem. They said that my order may have gone missing. and then immediately send again!!. Now I received.!! I thank you for handling the process in such a prompt manner.
Great website and customer friendly. I ordered the Ascaso gasket kit and very prompt delivery.
My order sent promptly and carefully packed all the way from Ireland to Australia. This company has set the bar very high indeed for service. Well Done.
So glad I found this place. Really well priced, excellent selection and right here in Ireland! Very quick delivery. Ordered on Friday of a bank holiday weekend and received the order on the Tuesday! WOW!
Superb Service , Ordered Wrong Gasket by mistake - Got the right one with no extra charge. Highly recommended
Very good Service, immediate answers on my questions; refound process for one item ran perfect; Prices for spare parts realistic;
Very happy with product, delivery very efficient and very good customer service.
Great help and advice with my Ascaso Dream. I've just had a blind filter and new temp gauge delivered. Instructions so helpful I replaced the gauge myself - saved loads on expensive servicing. Did the first backflush on the machine, worked a treat!! Gerald is knowledgable and very helpful.
Simply excellent. Thanks so much!
One order received, second's ready to ship! You guys rock! I can fear no more that something inside my Ascaso Dream will brake over time - you provide just every little bit, separately.
Fast & reliable service with great prices!
A small problem with a Gaggia gasket was efficiently, and very courteously, with advise and good humour. First class.
Ordered from Lille France fast delivery and perfect packaging with clear instructions for gasket joints replacement on Ascaso machine. Very professional !
Efficient and reliable,has exemplary customer service,yet very sppedy delivery to continental EU
18 hours from order to delivery in Naas,very impressive,everthinh as requested
Great service.Ordered tuesday 10am, received package wednesday 8am.
Whistle stop chippy
Very happy with the items i ordered. Keep me up to date with with the progress. Good value and quality.
Excellent service. Really impressed with the web site and ordering process. The gentleman I spoke to was very helpful.
Angela O' Neill
Exactly what it says on the tin!!
I was so pleased with the exceptional service that was efficient and speedy. The price point was excellent and even with postage from Ireland to Canada it worked out cheaper than buying the same parts in Canada! I would highly recommend this company and will be using you again.
Whistle stop chippy
Ordered cup and lids from blue star coffee. Great service. Kept me up to date with the delivery. Very helpful. Very easy to order and place items that is requested. Would recommend this company to other catering firms. Extremely very happy with blue star coffee.
Great prices, quick delivery and a very comprehensive set of instructions of how to fit the replacement parts. Very impressed
I have ordered from Bluestar twice. Both times, merchandise price and quality were very good. Speed of shipping (to Germany) also deserves note. For the items Blue Star sells, they are fully competitive with any of the German online retailers.
I used Blue Star Coffee to get parts for my Gaggia Classic. The parts were well priced compared to other sites, the web site was very easy to use and once I had made the order the parts were delivered to me the next day. A great service!
Parts delivered with fitting/service instructions. I now have a fully serviced/working coffee machine
I have placed about 5 or 6 orders now with Bluestarcoffee and their service has been exceptional. I had one minor issue and they fixed it easily and quickly. Prices are great with a terrific selection of components and growing. Would absolutely recommend.
Excellent service, good communication, well packed and promptly dispatched. Very good price for the item too.
My order arrived today normally. Despite the problem with first order that have been lost. I want to take a moment and thank you for your excellent service. Ill definitely order again form you. Have a nice day.
Ordered spares on Monday, notified of dispatch a couple of hours later and received in France on Thursday morning.Excellent service
Super efficient service. Highly recommend this company.
Bought the naked portafilter for my Astoria and some other stuff. Quick delivery (as soon as it got on stock) and very nice quality products. The naked portafilter really looks cool, has a lovely handfeel when using, and is so much easier to clean than the original portafilter...
Excellent service, very good product line, and an impeccable overall experience.
I ordered some Ascaso parts and they were shipped reasonably quickly overseas. However, the box the parts showed up in was badly damaged. One of the items, a bottomless portafilter, was damaged as well. I emailed the folks at Blue Star about this, and they promptly issued me a partial refund for the damage, all within 48 hours. They were understanding and courteous, and made sure that I was taken care of. Thanks Blue Star!
Simple procedure to order online, excellent follow-thru/Customer Service to track delivery activity and we received merchandise in NYC in a matter of days! Many thanks and will surely order again!
Matches well IMS 58mm basket, not leaving untamped coffee near wall. This is the case when small increment makes big difference.
Every time I have ordered from them my packages have arrived early and in excellent condition. Customer services is quick and responsive. Wonderful company.
Gudday! Yours is the best shopping website I've come across. Delivery incredibly fast. - Greetings from Downunder -
Just came across BlueStarCoffee by searching for spare parts for my coffee machine. In the end, i ordered few other pieces after my 1. Order was placed. The costumer service added these things very fast, to they sent my just only one package. That was quite amazing, how fast (sunday/weekend) they guys made this happen. The quality of the ordered parts seems to be high. The manuals are very helpful for repairing the own machine. I also got an upgrade kit - now a new area of coffee tasting begun. Its such a huge different to before! Thx for everything. I can highly recommend BlueStarCoffee!
The Ascaso 57mm precision Competition Filter really us amazing. My shots have improved significantly and there's no more sediment. A definite upgrade from the stock filter that came with my Lelit. And perfect customer service and delivery. Thanks!
The service from Bluestar Coffee is amazing. They sent me a wrong item by mistake, but were very fast in re-sending the correct item without any fuss. They even offered to bring in a spare part for my grinder without taking a deposit. Can't say good enough things about their customer service. 5 stars!
Used advice on this site to discover I needed a new solenoid. Part was cheaper than competitors and delivered within a week. Machine now running like a dream - much-improved!
Jose G. Riol
Very fast and easy and helping with a small trouble. I'll repeat with this company! *****
Very good service!!!!Extremely quality products!!!
Superb quality Knock box at a great price and speedy delivery. I will definitely recommend and use again.
For ASCASO Dream I needed some specific spare parts. It was easy to select and order them (Sunday), delivery on following Friday! Thank's a lot!
It was easy to navigate their web page and with help from the chat line was able to find all parts needed for my ascaso espresso machine. It was much easier than dealing with espresso shops here in ottawa. Plus chat line was able to resolve issues I had with installations. Also cheaper to ship from Ireland then from Toronto. Will definitely be back when I need more parts.
Great website and very fast shipping. One of the items I ordered was incorrect (my fault) but I immediately received a response to my email with directions for a return. Blue Star is a great company with wonderful service!
Very professional service, excellent catalogue of products. For a Gaggia coffee machine owner this is a reference shop to get spares to keep the machine in good shape.
Great prices, good communication with the seller , I will definitely buy again at bluestar
We have used Bluestar Coffee a few times for coffee accessories, they have a good range & price. Through no fault on any part I had an issue with an item ordered, customer service was brilliant & was dealt with as good as I could have expected.
First time customer, very pleased with the competitive price of the products I purchased and the quick dispatch. I'll certainly be buying from Blue Star again.
fair price, easy to handle website, no VAT outside EU, good service
Delivered as fast as expected with fragile products protected accordingly. Will order again without hesitation.
Many Thanks! I have ordered Iberital micrometric grinder adjuster so I could modify my Nemolux Lux grinder. The part was send and arrived quickly here in Croatia(EU). Best price for parts and shipping I could find around Europe. Nikola
My order was processed speedily and arrived in good condition. The wrong tracking number was supplied in my confirmation email, but the online support chat was efficient in providing me with the correct one. Fortunately Brexit doesn't seem to have broken deliveries to the UK!
Second time customer. Fast shipping. Goods as described and well packaged. Excellent service! Well done, Blue Star Coffee!
Very easy and fast. I received the goods after 10 days. impressive when I ordered the shipment to Denmark. this is not the last time I order from you
Excellent service, very quick turnaround of orders and a really great selection of stock
I ordered a basket and tamper for my La Pavoni Lever (before 2000). I was so surprised at the speed that it arrived. Ordered on the 11 Aug and arrived on 17 Aug. The whole process was seamless - I will definitely return for my other coffee needs.
Blue Star continues to impress! This is my 3rd time ordering with them and each time they ship quickly to the US, delivering exactly what they promised. This time, there was a hiccup with USPS and the item was sent back to Blue Star. I thought I would never see it, but was contacted immediately to make sure I received my order and it arrived within the next week. I will continue to order from Blue Star for their great prices and excellent customer service.
Had my sage barista pro 1yr and love it.My ims basket and shower screen have taken it to another level.Only took 3days to arrive using cheapest postage. Excellent service.
Ordered first time from Melbourne, arrived before time. Great prices, awesome service
Considering I'm in Australia the service is awesome. Very quick processing and sending, on my bookmarks list for next time
Eureka Specialta arrived this morning. Very happy with the machine - I did a lot of research on the type of grinder I wanted and the price - Blu Star were as competitive as I could find on price and service was excellent. Stephen - Cashel Co Tipp.