Returns


30 DAY Money back Guarantee  

Products can be returned for a refund within 30 days of placing your order. 

  • Products returned will be at your expense: Once received, we will issue you a refund in the form of your original payment, less the original shipping fee. A refund email will be issued, and it may take several days before credit company will credit your card. 
  • Returned item must be: Unused and in original packaging.

  Returns Procedure

⚠️ If returning goods outside EU - ensure goods are marked Gift or No Value. (Otherwise, you will be liable for any customs or taxes imposed by EU.) - see CN22 form below
  • When we receive the parcel, it will be examined, and a refund will be issued, for any unused and undamaged items that are suitable for resale.
  • Insure goods are in original packaging and packed well to avoid damage.
  • Returned items should include tracking in case they are lost or delayed.
 
     

Click image to print returns form 

 

 

Click image for UK customs form

(If returning goods outside EU)