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1.Delivery
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| IBMS | Express/Priority/Registered | GLS | DHL | |
| Ireland | - | Dec 20th | Dec 18h | Dec 20h |
| UK | Dec 19th | Dec 19th | Dec 19th | |
| Europe | Dec 13th | Dec 13th | Dec 13th | |
| World | Dec 6st. | Dec 6st. | - | Dec 16th |
Peak traffic:
Expect 1 week delay or more during October - December with postal service.
DHL and GLS Courier's are unaffected by postal delays
| Delivery options | Ireland | UK | Europe | Rest of The World |
| *lBMS See note below | - | 1 Week | 1-4 Weeks | 3-8 Weeks |
| Express | Priority Parcel | Registered | Next Day | 2-3 Days | 2-7 Days | 1-2 Weeks |
| GLS couriers | 2-3 Days | 3 Days | 3-6 Days | - |
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Next Day | 2 Days | 4-6 Days | 2-3 Days |
| Pay on line and collect in store | Same day | |||
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lBMS International bulk mail Service
- Cheapest delivery method under 1kg
- No signature |Cannot be tracked |Dispatches every 3-4 days. - The delivery price is low . - They will not leave a non delivery note, if parcel will not fit into letter box. - There is no tracking in the event of late delivery or failed delivery. - Can be up to 2 weeks late during peak delivery times such as November December periods. |
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3. Business to business
| If you have a business registered with the EU, then vat is deducted automatically from your cart. | |
| 1 | Enter your company name at the delivery stage |
| 2 | Click I have a VAT Number |
| The number will be automatically verified and vat will be removed |
4.Postal delays
Postal delays in your country provided by postnl.com -Click for Will my delivery post be delayed?.
- Delivery times are after goods are dispatched and delivery date cannot be guaranteed.
- Dispatch is next day (except 1st class) (Mon - Friday) if placed before 12:00 midday - Please allow 1-3 days for delivery.
- No delivery on Saturday or Sundays.
- Priority|Courier will require a signature.
5. Returns
- Delivery times are after goods are dispatched and delivery date cannot be guaranteed.
- Dispatch is next day (except 1st class) (Mon - Friday) if placed before 12:00 midday - Please allow 1-3 days for delivery.
- No delivery on Saturday or Sundays.
- Priority|Courier will require a signature.
Should you wish to return your goods for any reason, please simply return them to us within 30 days of receipt, for either an exchange or refund as your prefer.
All we ask is that they are returned to us in their original, saleable condition.Postage is not refundable.
6. Tax free shopping
Tax free shopping outside the European Union
23% vat is deducted from your basket at the checkout stage.
There is no sales tax for non EU customers,however customs may charge you, VAT or Duty. This may delay your order.
There is no sales tax for non EU customers,however customs may charge you, VAT or Duty. This may delay your order.
Purchases to America under $800 and to Australia (under A$1000) have no import tax
7. Payments
Secure Online Payments
Payment on line with Blue Star Coffee is safe and secure, using SagePay and Paypal .
Sage Pay is largest independent payment service provider in the UK and we accept all major credit & debit cards.
Sage Pay is largest independent payment service provider in the UK and we accept all major credit & debit cards.
On completion of your order you will be given a confirmation order number.
Please make a note of this order number should you need to contact us regarding your order.
8. Collections
Secure Online Payments
Order and pay on line - collect goods the same day - they will be ready usually 1-2 hours after order
9. Currency
As a international retailer, we have also provided guide prices in different currency's, for our overseas customers.
To use this facility, simply click on the appropriate currency at the bottom of the page as you browse the site. Exchange rates should be used as a guide price only, as all orders are processed in EURO when you get to the checkout.
At the checkout you can either opt to pay on-line by credit or debit card or Paypal or alternatively you can pay in store with our 'Click & Collect' service.